Where Pinpoint Flights is available
Pinpoint Flights is open to travellers in the United States, Canada, Australia, New Zealand and the Philippines. In the United States, that excludes the 4 states below. Each of them requires a business that sells travel to its residents to register with the state first, and I'm working through those registrations one by one.
States I can't serve yet
California
CAThe law: California Seller of Travel Law (Business and Professions Code § 17550 and following)
Who runs it: California Attorney General
What it asks of a travel seller: Registration, a client trust account or bond, and joining the state's Travel Consumer Restitution Fund.
Hawaii
HIThe law: Hawaii Travel Agency law (Hawaii Revised Statutes chapter 468L)
Who runs it: Hawaii Department of Commerce and Consumer Affairs
What it asks of a travel seller: Registration as a seller of travel and a client trust account.
Maryland
MDThe law: Maryland Sellers of Travel law (in effect from October 1, 2026)
Who runs it: Maryland Department of Labor
What it asks of a travel seller: Yearly registration and at least $1 million of professional liability (errors and omissions) insurance.
Washington
WAThe law: Washington Sellers of Travel Act (RCW chapter 19.138)
Who runs it: Washington Department of Licensing
What it asks of a travel seller: Registration and financial security, such as a bond or trust account.
Why it matters even for searching: I sell tickets directly, and these laws protect travellers by making sure a seller is registered and can refund money if a trip falls through (with a bond, a trust account or insurance). Until I'm registered in a state, I don't run searches or sell tickets there.
Everywhere else in the US, and in Canada, Australia, New Zealand and the Philippines, you can use Pinpoint Flights as normal. Florida, my home state, has its own registration too, and I hold it.
I go by the location your internet connection appears to come from. A VPN, a work network or a mobile hotspot can place you somewhere you're not; if you're blocked by mistake, try from a normal connection, or email me at [email protected]. The Terms of Service say who can use the service.